Urgent SNAP EBT Fraud Help

Updated: Wednesday, January 7th, 2026. We will keep this page updated as we learn more information. This is a new and evolving situation.

On Tuesday, January 6th, 2026, Restoring Dignity became aware of an urgent SNAP EBT fraud scheme happening in Omaha. As of that 1/7/26, 71 refugee families had reported their SNAP balance was gone for the month of January, or only a dollar or a few cents were left. The Omaha Police Department and the Department of Health and Human Services have been alerted, but there is still grave concern that many families are at risk of having their SNAP funds stolen by criminals using skimmer devices across Omaha. To read the video script of the emergency videos about this situation, click here.

The first immediate step that needs to be taken is changing the PIN on your EBT Card. DHHS confirmed today that even if your number was stolen, you do NOT need to cancel your card. JUST change your PIN. Please see the below document on steps to change your PIN:

You can further protect your account by taking the following steps:

Arabic Stolen SNAP Video

Burmese Stolen SNAP Video

Dari Stolen SNAP Video

Dinka Stolen SNAP Video

French Stolen SNAP Video

Karen Stolen SNAP Video

Karenni Stolen SNAP Video

Nepali Stolen SNAP Video

Pashto Stolen SNAP Video

Spanish Stolen SNAP Video

Sudanese Arabic Stolen SNAP Video

Ukrainian Stolen SNAP Video